We provide secure remote support and technical assistance via TeamViewer.
TeamViewer is user friendly (free) and easy-to-install (temporary or fully installable) software.
Click here to download the full version directly from TeamViewer.com.
The ‘QuickSupport’ executable file can be run without installation, which means support can be provided easily and quickly. Once the file is downloaded, double-click to run the program and provide your support technician with the nine digit ‘Your ID’ number.source: http://en.wikipedia.org/wiki/TeamViewer